Returns & Exchanges
At Strung Out, we want to ensure you have the right gear to dominate the game. If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your gear in its original condition.
Ship It Back
Drop off your package at any authorized carrier location; please ensure all original tags and packaging are included to qualify for a full refund.
Receive Your Refund
Our team will inspect the returned equipment within 5 business days of receipt and issue a credit to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing